Welcome to Hobart Lena! By accessing or using our website, hobartlena.shop, and purchasing any products from us, you agree to comply with the following Terms of Service. Please review these terms carefully, as they govern your use of our website and the services we offer. If you have any questions or concerns, feel free to contact us at servicehub@hobartlena.shop.

1. Acceptance of Terms

By using hobartlena.shop, you agree to abide by these Terms of Service, as well as our Privacy Policy and other policies available on our website. If you do not agree to these terms, you should not use the website or make any purchases. We reserve the right to modify these Terms of Service at any time, and any changes will be effective immediately upon posting on the website. Your continued use of the site following any changes indicates your acceptance of the updated terms.

2. Eligibility

To use our website and purchase products, you must be at least 18 years old and legally capable of entering into a binding contract. By placing an order, you represent and warrant that you meet these eligibility requirements. If you are acting on behalf of a company or another legal entity, you confirm that you have the authority to bind that entity to these Terms of Service.

3. Account Registration

You may be required to create an account in order to complete a purchase. When registering for an account, you agree to provide accurate, current, and complete information and to update your details as necessary. You are responsible for maintaining the confidentiality of your account login information and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account by contacting servicehub@hobartlena.shop.

4. Product Information and Availability

We strive to ensure that the information about our products is accurate and up-to-date. However, we do not warrant that product descriptions, prices, images, or other content on the website are free from errors or omissions. In the event of any discrepancies, Hobart Lena reserves the right to correct any errors or inaccuracies and to update information as needed.

All products listed on hobartlena.shop are subject to availability. We reserve the right to discontinue any product at any time without prior notice. If a product becomes unavailable after you have placed an order, we will notify you and either offer a substitute product or provide a full refund.

5. Pricing and Payment

All prices on hobartlena.shop are listed in USD and are subject to change without prior notice. Prices do not include applicable taxes, shipping fees, or handling charges, which will be added at checkout.

We accept various payment methods, including major credit cards and online payment platforms. By providing payment information, you warrant that you are authorized to use the provided payment method. Payment must be received in full before your order is processed. In the event of a pricing error, we reserve the right to cancel any orders placed at an incorrect price, even after the order has been confirmed.

6. Shipping and Delivery

Our Shipping and Return Policy, which is incorporated by reference into these Terms of Service, outlines the terms related to shipping and delivery. Shipping costs and delivery times vary depending on your location and the shipping method chosen at checkout. We will make every effort to deliver your order within the estimated timeframe, but we are not responsible for delays caused by shipping carriers or external factors beyond our control.

If your order is damaged during shipping or arrives defective, please contact us immediately at servicehub@hobartlena.shop. We will work with you to resolve the issue, including providing a replacement or refund as applicable.

7. Return and Refund Policy

We want you to be satisfied with your purchase. If you are not completely happy with your order, you may return the item within 30 days of delivery for a refund or exchange. To be eligible for a return, the item must be in its original, unused condition and in its original packaging. You are responsible for return shipping costs unless the product is damaged or defective upon arrival.

To initiate a return, please contact us at servicehub@hobartlena.shop. We will provide you with a Return Merchandise Authorization (RMA) number and instructions on how to return the item. Once the return is received and inspected, we will process your refund within 7-10 business days.

8. Intellectual Property

All content on hobartlena.shop, including but not limited to text, images, logos, and design, is the property of Hobart Lena or its content suppliers and is protected by copyright and trademark laws. You may not reproduce, distribute, or create derivative works from any content on our website without prior written permission from Hobart Lena. Unauthorized use of our intellectual property may result in legal action.

9. Prohibited Activities

When using our website, you agree not to:

  • Engage in any unlawful, fraudulent, or harmful activities;
  • Attempt to interfere with or disrupt the operation of the website or the servers hosting it;
  • Access or attempt to access any portion of the website without authorization;
  • Use automated tools, such as bots or spiders, to access or interact with the website;
  • Use the website to transmit any unsolicited marketing or spam communications.

Any violation of these prohibited activities may result in the termination of your account and legal action.

10. Limitation of Liability

To the fullest extent permitted by law, Hobart Lena and its affiliates shall not be liable for any direct, indirect, incidental, or consequential damages resulting from your use of our website or the products purchased from hobartlena.shop. This includes, but is not limited to, damages for loss of profits, data, or business opportunities, even if we have been advised of the possibility of such damages.

In no event shall our total liability to you exceed the amount paid for the products you purchased.

11. Indemnification

You agree to indemnify, defend, and hold harmless Hobart Lena, its affiliates, officers, employees, and agents from any claims, damages, losses, liabilities, or expenses, including attorney’s fees, arising out of your use of our website, your violation of these Terms of Service, or your violation of any third-party rights.

12. Governing Law and Jurisdiction

These Terms of Service and your use of hobartlena.shop are governed by the laws of the jurisdiction in which Hobart Lena operates, without regard to conflict of law principles. Any disputes arising from or relating to these Terms shall be resolved exclusively in the courts located within that jurisdiction.

13. Contact Us

If you have any questions or concerns regarding these Terms of Service, or if you need assistance with your order, please contact our customer service team at servicehub@hobartlena.shop. We are here to help and ensure that your experience with Hobart Lena is positive and satisfactory.