At Hobart Lena, we are committed to protecting your privacy and ensuring that your personal data is handled securely and responsibly. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website, hobartlena.shop. By using our website, you agree to the practices described in this policy. If you have any questions or concerns, please contact us at servicehub@hobartlena.shop.

1. Information We Collect

We collect various types of information to provide and improve our services. This information is collected in the following ways:

1.1. Personal Information

When you make a purchase or contact us through our website, we collect personal information that you voluntarily provide, including:

  • Contact Information: Name, email address, phone number, and shipping address.
  • Payment Information: Credit card details, billing address, and other payment-related information (processed securely by our payment processors).

1.2. Technical Data

We collect information about your device and how you interact with our website, including:

  • IP Address: To identify your device and gather data about your browsing activity.
  • Browser Type and Version: To ensure compatibility and optimize your experience.
  • Operating System: To troubleshoot issues and improve functionality.
  • Usage Data: Information about your visits to our site, including the pages you view, the links you click, and the time spent on our site.

1.3. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience. For more information about our use of cookies, please refer to our Cookies Policy.

2. How We Use Your Information

We use the information we collect for the following purposes:

2.1. To Process Transactions

We use your personal and payment information to process and fulfill your orders, manage payments, and handle returns and refunds.

2.2. To Provide Customer Support

We use your contact information to respond to your inquiries, resolve issues, and provide support related to your orders and our products.

2.3. To Improve Our Website and Services

We analyze usage data and technical information to understand how our website is used, identify areas for improvement, and enhance the overall user experience.

2.4. To Communicate with You

We may use your contact information to send you updates about your order, promotional offers, newsletters, and other marketing communications. You can opt-out of receiving promotional emails at any time by following the unsubscribe instructions included in the emails.

2.5. To Ensure Security and Compliance

We use your information to monitor and protect the security of our website, detect and prevent fraud, and comply with legal and regulatory requirements.

3. How We Share Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties except in the following circumstances:

3.1. Service Providers

We may share your information with third-party service providers who assist us in operating our website, processing payments, fulfilling orders, and providing customer support. These providers are contractually obligated to protect your information and use it only for the purposes for which it was shared.

3.2. Legal Requirements

We may disclose your information if required by law or in response to legal requests, such as court orders or subpoenas, or to protect our rights, property, or safety, and that of our users or others.

3.3. Business Transfers

In the event of a merger, acquisition, or sale of all or a portion of our business, your information may be transferred as part of the transaction. We will notify you of any such changes and how they may affect your personal information.

4. Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. We use secure technology, including encryption, to safeguard your payment details and other sensitive information during transmission. However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee its absolute security.

5. Your Rights and Choices

You have the following rights regarding your personal information:

5.1. Access and Correction

You can request access to the personal information we hold about you and request corrections if you believe it is inaccurate or incomplete. To make such a request, please contact us at servicehub@hobartlena.shop.

5.2. Opt-Out of Marketing Communications

You can opt-out of receiving marketing communications from us by following the unsubscribe link provided in our emails or by contacting us directly.

5.3. Data Deletion

You can request the deletion of your personal information if you no longer wish to have it stored by us. Please note that we may need to retain certain information to comply with legal obligations or for legitimate business purposes.

6. Children’s Privacy

Our website is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page, and the “Last Updated” date will be revised accordingly. We encourage you to review this policy periodically to stay informed about how we protect your personal information.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: